Return policy
Please note: Returns by mail can take up to 2-3 weeks to process. We appreciate your patience as we work to process returns as quickly and safely as possible.
If you are not 100% satisfied with one of our products purchased directly from the website, store or catalog, you can return it for a refund within 30 days of purchase. After 30 days, we will consider any returned items due to defective materials or workmanship.
We require proof of purchase to honor a refund or exchange. If you provide us your information when you check out, we will typically have a record of your purchase. Otherwise, we require a physical receipt.
Please include your proof of purchase with the products you wish to return or exchange and bring it with you to any of our stores, or include it in your package of returned item(s). We will reimburse the original purchase price to either your original method of payment or as a Return Gift Card. Note: items purchased with PayPal and returned to a store will receive either a Return Gift Card or a cash refund.